This Privacy Policy is issued in accordance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

At SkillSnap Learning Pvt Ltd ("Company," "we," "our," or "us"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access or use our website, applications, and services (collectively, the "Platform").

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• •Name, age, and contact details (email, phone number)
• •Student's class, school name, and educational background
• •Parent/guardian information (name, contact details)
• •Payment and billing information

1.2 Usage Data

We automatically collect:

• •Device information (IP address, browser type, operating system)
• •Learning activity and progress data
• •Platform interaction data (pages visited, features used)
• •Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• •Provide and improve our educational services
• •Personalize learning experiences using AI-powered systems
• •Process payments and manage subscriptions
• •Communicate updates, progress reports, and support
• •Ensure platform security and prevent fraud
• •Comply with legal obligations
• •Conduct research and analytics to enhance our services

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• •Service Providers: Third-party vendors for payment processing, hosting, and analytics
• •Legal Compliance: When required by law or to protect rights and safety
• •Business Transfers: In case of merger, acquisition, or asset sale
• •With Consent: When you explicitly authorize data sharing

4. Data Security

We implement industry-standard security measures including:

• •Encryption of sensitive data (SSL/TLS protocols)
• •Secure access controls and authentication
• •Regular security audits and monitoring
• •Employee confidentiality agreements

However, no system is completely secure. We encourage you to use strong passwords and safeguard your login credentials.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon request, we will delete or anonymize your data, subject to legal and operational requirements.

6. Your Rights

You have the right to:

• •Access, update, or correct your personal information
• •Request deletion of your data (subject to legal obligations)
• •Withdraw consent for data processing
• •Opt-out of marketing communications
• •Lodge a complaint with relevant authorities

To exercise these rights, contact us at: support@skillsnaplearning.com

7. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze platform usage, and provide personalized content. You can manage cookie preferences through your browser settings.

8. Children's Privacy

Our services are intended for students aged 6-18. We collect personal information from children only with verifiable parental consent. Parents have the right to review, update, or delete their child's information at any time.

9. Third-Party Links

Our Platform may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We recommend reviewing their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the Platform after changes constitutes acceptance of the updated policy.